While decisions to outsource transport and logistics functions are sometimes only based on the cost of the service, this is an extremely short-sighted approach.
So says Quinton de Villiers, who is the managing director of Bridgewater Logistics, a leading South African third-partly logistics service (3PL) provider.
“Our clients outsource these critical aspects of their operation to an expert because they are aware of the real value that a reputable 3PL brings to a business partnership. Bridgewater Logistics provides cost-savings and performance improvements through agility and the ability to innovate, both of which have ensured that we retain our standing as a leader in what is becoming an extremely competitive industry,” De Villiers says.
The company’s efficiencies, flexibility and responsiveness have enabled it to cater to businesses’ basic, customised and advanced transport and logistics’ requirements.
Outsourcing transport and logistics services to 3PLs is a strategic decision that is based on a host of factors, not least of which are the excellence of their service, as well as size and quality of their fixed assets.
Importantly, a decision to outsource transport and logistics operations also takes into consideration quality of management of the 3PL, while Bridgewater Logistics’ clients also demand delivery and operational performance, as well as trustworthiness and financial stability.
De Villiers cautions smaller businesses to avoid making short-term decisions based purely on the cost of the service of the 3PLs. This is considering the rapid rise of small “fly-by-night” operators over the years that have taken advantage of embattled companies operating in an extremely challenging economic environment. In many instances, companies have incurred significant damages, including stolen and damaged cargo.
“Reputation, proven track record and industry expertise are high on the agenda when reputable companies decide to partner us. They have done the necessary research and know that they are entering into a partnership with a credible company that will provide cost-savings in transport and logistics and that has the expertise to help them solve challenges,” he concludes.